Santé WTW: A Comprehensive Health Insurance Management App
Santé WTW is a free mobile application offered to policyholders whose complementary health insurance is managed by WTW. It allows users to access their insurance information anytime, anywhere, and provides a range of features to manage their health insurance needs.
With Santé WTW, users can view the details of their membership, update their contact information, and track their reimbursements, including those made to third parties or pending for additional documents. The app also allows users to download their third-party payment card, summary of guarantees, and monthly reimbursement statements.
Users can submit their requests for reimbursement (invoices, justifications, quotes, etc.) by uploading files or taking an instant photo. They can track the status of their requests and receive responses from the customer service team. The app also enables users to request hospitalization coverage and find healthcare providers within the network.
Santé WTW features a live chat with teleadvisors and an accessible customer service hotline for those with hearing disabilities. Users can also sign up for email alerts, manage their profile, and access practical information such as useful links, emergency gestures, and FAQs.
Overall, Santé WTW is a comprehensive and user-friendly app that simplifies the management of health insurance for WTW policyholders.
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